1. Shipping Locations

We currently ship across India. International shipping is not available at this time.

2. Shipping Timeframes

• Order Processing Time: 1–2 business days

• Delivery Time: 3–7 business days depending on your location

• Express Shipping (if available): 1–3 business days (additional charges apply)

Please note: Orders are not processed or shipped on Sundays or public holidays.

3. Shipping Charges

• Standard Shipping: Free on all prepaid orders

• Cash on Delivery (COD): ₹49 additional charge

• Express Shipping (Optional): ₹99 – ₹199 (based on pin code)

Final shipping charges will be shown at checkout before payment.

4. Tracking Your Order

Once your order is shipped, you will receive an SMS with a tracking number and a link to track your shipment. You can also check the status of your order under My Orders on our website.

5. Delayed Deliveries

Delivery delays can occasionally occur due to unforeseen circumstances such as:

• Weather conditions

• Courier service delays

• Remote or inaccessible delivery locations

We appreciate your patience and will keep you updated in such cases.

6. Undeliverable Packages

If a package is returned to us due to incorrect address, non-availability, or refusal at the doorstep, we will contact you for redelivery. Additional shipping charges may apply.

7. Damaged or Missing Items

If your package is damaged or an item is missing upon delivery:

• Report it within 48 hours of receiving the package

• Call or WhatsApp us at +91 99278 66600

We will investigate and provide a resolution as quickly as possible.